How much is delivery?
UK Mainland is £3.00, UK Offshore is £6.00. For Offshore Prices see Overseas Deliveries below. This charge is per address, not per item.
How do you send your parcels out?
UK Mainland deliveries are by courier and are fully trackable, UK Offshore parcels are sent by Royal Mail and are not trackable .
How long does it take for parcels to arrive?
UK Mainland is a Next Working Day service, UK Offshore is 3 – 5 working days. NB Orders must be received by 10.00 am for Next Day Delivery
I want to send a gift – what happens if no one is there?
Our couriers cannot leave parcels without prior instruction, so a card will be left asking recipient to contact their local depot. We can write ‘leave safe’ instructions on the parcel label (for example “If out, leave in wooden shed” or “Leave in the porch if no one home”) so any additional delivery instruction you can give is always helpful in obtaining a successful delivery.
It depends on the destination and the weight of the parcel so please call 01608 682858 - the sales office for an individual quotation.
Do you send to BFPO’s?
Yes. Some BFPO addresses are free and some are charged. Please contact us for details at the sales office on 01608 682858 or firstname.lastname@example.org including the BFPO address you wish to send a gift to.